You don’t have to be an extrovert to excel in real estate! Zach Otten is a reserved real estate agent who gets a huge amount of repeat and referral business. Zach gets business by taking care of his clients, and he shares exactly how he does this on today’s Real Estate Rockstars. Tune in and hear about what you can do to ensure exceptional client care.
Listen to the Podcast Here
Watch the Episode Here
Listen to This Podcast and Learn:
- Zach’s favorite real estate clients [4:42]
- How Zach gets repeat business and referrals [6:30]
- Chasing the carrot on the stick [10:30]
- Advice for today’s real estate agents [13:51]
- “Do what you enjoy. If you don’t enjoy it, you won’t do it.” [15:07]
- What it means to take care of clients [16:00]
- How and when to set expectations with clients [17:04]
- Zach’s favorite real estate software [31:03]
- Why you should focus on current clients, not potential ones [31:52]
- A simple way to make your life so much easier [32:23]
- How “commission breath” kills client confidence [33:23]
- The biggest lesson Zach learned in last year’s crazy real estate market [35:58]
- Zach’s real estate market predictions [37:45]
About The Author

Aaron Amuchastegui
Aaron has experienced some of life’s lowest lows and highest highs. In the past 10 years, Aaron has started several companies and led them to success. He’s also bought and sold more than 700 homes nationwide. As Aaron says, he’s gone from “being broke to being blessed.” On the Real Estate Rockstars Podcast, he’s hoping to drive others to succeed by sharing guests’ inspiring stories.